Your HP Spectre is behaving strangely and you’re not sure whether the problem lies in the touchscreen, hinges, or somewhere else? Before we propose a repair, we thoroughly check the cause. Repair usually takes 1–3 working days.
In short: in the HP Spectre, as a convertible laptop with a 360-degree rotating screen and often touchscreen, there can be several causes at once — from power supply, through cooling, to hinges and screen cable. We measure actual power draw and check all key components before we propose a repair.
Our experience with HP Spectre
We have carried out diagnostics on 2 HP Spectre laptops. This is HP’s premium convertible series — metal casing, often touchscreen, rotates 360 degrees, which means that during diagnostics we check more elements than in a regular laptop.
Spectre — convertible construction that requires broader diagnostics
In the HP Spectre, the 360-degree screen rotation function and often touch-enabled display mean that fault symptoms can be misleading — a problem with touch may result from a damaged cable at the hinges, not from the screen itself. That’s why with the Spectre we always check both power supply and cooling, as well as hinge mechanics, before we identify a clear cause.
When you’re looking for help with your Spectre
You find us after typing „HP Spectre touch not working”, „Spectre diagnostics Warsaw” or „Spectre behaving strangely don’t know why”.
Symptoms requiring diagnostics
- Touchscreen responds incorrectly or not at all
- Laptop shuts down randomly
- Unclear, sporadic problem difficult to describe precisely
- Suspicion of several problems at once
In the Spectre, a problem with touch often turns out to be a problem with the cable at the hinges, not with the screen itself — without diagnostics it’s easy to mistake the cause.
Apenfix technician
What happens if you delay
- Risk of overlooking a more serious motherboard fault
- Ineffective „guesswork” repair when there are multiple causes
- Possible further damage to the screen cable through careless use
How diagnostics work at our service centre
1. Free inspection
Initial assessment takes 5–15 minutes and is always free of charge.
2. Current draw measurement
We measure the Spectre’s actual current draw using a 19 V laboratory power supply.
3. Report and quote
We provide a full diagnostic report and a fixed repair price, stated upfront.
4. Decision and warranty
Diagnostics are free of charge when you proceed with the repair and are covered by warranty.
Repair time may vary depending on parts availability and service workload.
Spectre diagnostics — we serve all of Warsaw
We accept Spectre laptops from clients across all Warsaw districts — Śródmieście, Wola, Mokotów, Ochota, Żoliborz, Bemowo, Bielany, Ursynów, Praga-Południe, Praga-Północ, Targówek, Białołęka, Wawer, Włochy, Ursus, Wilanów, Rembertów and Wesoła — as well as from the surrounding areas.
We have more than one location in convenient parts of Warsaw, so getting to us is quick and easy wherever you live or work. Our current service point addresses are listed further down this page.
Why Apenfix
Frequently asked questions
Is HP Spectre diagnostics chargeable?
The basic inspection is always free. Extended diagnostics is free with repair, but chargeable if you decide not to proceed, with the price stated upfront.
Why has the touchscreen in my Spectre stopped responding?
Often the signal cable near the hinges is to blame, not the screen itself — diagnostics allows us to determine this conclusively.
What if there are several faults in my Spectre at once?
Diagnostics detects all problems simultaneously, so you receive one comprehensive quote.
Does diagnostics come with a warranty?
Yes, we provide a warranty even on diagnostics alone.
How long does full Spectre diagnostics take?
The initial inspection takes 5–15 minutes, whilst extended diagnostics usually takes 1–3 working days.
The exact cost of HP Spectre diagnostics is determined individually, depending on the scope of examination. You’ll find the current price list under the button above.
Two service points in Warsaw
Visit whichever of our two locations is more convenient for you.
Location 1 — Wolska
Wolska 50A/Lokal 26
01-187 Warszawa
Location 2 — al. Szucha
al. Jana Chrystiana Szucha 1
00-580 Warszawa
See also
- HP Spectre cooling system cleaning
- HP Spectre battery replacement
- HP Spectre system installation
- Lenovo Yoga Diagnostics
