Wondering how we check the quality of our repairs and what you can expect when you collect your laptop? Every repair goes through a three-stage quality control process, and we even provide a warranty on the diagnostics itself. Repairs usually take 1–3 working days.
In brief: Every repair we carry out goes through a mandatory three-stage quality control — it’s checked by the Apenfix technician, by the person handing over the repair, and finally by the customer themselves during collection, together with a staff member who suggests what else is worth checking. We also provide a warranty even on the diagnostics itself — if it turns out to be incorrect, we refund the costs. Service available in Warsaw, repairs usually take 1–3 working days.
Our experience in repair quality control
Three-stage quality control is a procedure we always follow, regardless of the type of repair — from simple cooling system cleaning to complex BGA reballing. This way, assembly errors or overlooked faults are caught before the laptop goes back to the customer.
Warranty even on diagnostics
As one of the few repair services, we provide a warranty on the diagnostics itself, not just on the repair. If you have diagnostics done with us, travel to another country, take your laptop to a repair service there and it turns out our diagnosis was incorrect — we refund the costs. In all our time operating, we’ve never had such a situation, but the procedure is ready just in case.
When you’re looking for information about warranty and quality control
People usually find us when searching online for: „laptop repair warranty Warsaw”, „can I trust a computer repair service” or „how to check laptop repair quality”. If you recognise your situation in these phrases, you’ll probably find the solution right here with us.
When it’s worth paying attention to a repair service’s warranty
- You’re comparing several repair services before handing over your laptop
- A previous repair elsewhere didn’t solve the problem
- You’re planning a trip and want to be certain about the diagnosis before you travel
- You’re handing in company equipment for repair and need clear warranty terms
- You want to know what collecting your laptop after repair looks like
The third stage of inspection always involves the customer themselves — during collection, we check the laptop together, and the staff member suggests what else to pay attention to. This is our standard procedure, not an exception.
Apenfix technician
What happens if you skip quality control
Repair without proper quality control increases the risk that the problem will return or a new one will appear. Without this stage, it usually ends with:
- A minor assembly error remains undetected until the next failure
- The customer discovers the problem only after returning home
- It’s harder to determine whether the fault is a result of the repair or a new problem
- The risk of needing to return to the service centre increases
How the three-stage quality control works at our service centre
1. Technician’s inspection
The person who carried out the repair checks their own work for correctness.
2. Inspection by the person issuing the repair
An independent person checks the laptop again before it’s prepared for collection.
3. Inspection during collection
The customer checks the laptop themselves together with a staff member, who suggests what else is worth verifying.
4. Warranty coverage
The completed repair, and if necessary the diagnostics itself, is covered by our warranty.
Above we describe how the process works in our service centre. This is not a DIY repair guide — it’s a description of our internal quality control procedure, applied after the repair has been carried out by a qualified technician.
Warranty and quality control — we serve all of Warsaw
Repairs covered by warranty and three-stage quality control are carried out for customers from every district of Warsaw — Śródmieście, Wola, Mokotów, Ochota, Żoliborz, Bemowo, Bielany, Ursynów, Praga-Południe, Praga-Północ, Targówek, Białołęka, Wawer, Włochy, Ursus, Wilanów, Rembertów and Wesoła — as well as from the surrounding areas.
We have more than one location in convenient parts of Warsaw, so getting to us is quick and easy wherever you live or work. Our current service point addresses are listed further down this page.
Why Apenfix
Frequently asked questions
What does the three-stage quality control involve?
The repair is checked in turn by the technician, the person issuing the repair, and finally by the customer themselves at collection, together with a service centre employee.
Do you provide a warranty on diagnostics, not just on the repair?
Yes, if it turns out that our diagnosis was incorrect, we refund the cost of diagnostics.
Can I check the laptop at collection together with an employee?
Yes, it’s a mandatory part of our procedure — you check the laptop together, and the employee advises you on what to pay attention to.
How long does the warranty on the repair last?
The warranty period depends on the type of repair carried out — we provide details when you collect the laptop.
How much does diagnostics covered by warranty cost?
You’ll find current rates in the price list.
Prices for all services can be found in our price list.
Two service points in Warsaw
Visit whichever of our two locations is more convenient for you.
Location 1 — Wolska
Wolska 50A/Lokal 26
01-187 Warszawa
Location 2 — al. Szucha
al. Jana Chrystiana Szucha 1
00-580 Warszawa
See also
- Repair after a failed repair at another service centre
- Service inspection
- Business service
- Acer laptop diagnostics
